Shipping policy

Shipping Policy
Mind Over Muscle
📧 hbmindovermuscle@gmail.com

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1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we’ll notify you via email.

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2. Shipping Rates & Delivery Estimates

We offer domestic and international shipping. Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery times are estimates and may vary depending on location, customs delays, or external factors.

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3. Tracking Your Order

Once your order is shipped, you'll receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.

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4. Delays & Issues

We are not responsible for delays caused by shipping carriers, customs, or weather conditions. If your order is significantly delayed, please contact us at hbmindovermuscle@gmail.com, and we’ll do our best to assist you.

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5. Shipping Locations

We currently ship to the following regions:

North America

Europe

Australia

Select parts of Asia and the Middle East

If your country isn’t listed at checkout, please contact us to inquire about availability.

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6. Customs, Duties & Taxes

Mind Over Muscle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

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7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at hbmindovermuscle@gmail.com with your order number and any supporting photos or tracking info.

We’ll work with the carrier to resolve the issue or issue a replacement if eligible.

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8. Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for packages lost or returned due to incorrect or incomplete shipping details.

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Need Help?

For any shipping-related questions, contact us at:
📧 hbmindovermuscle@gmail.com